Elizabeth Montalbano
Agency wants to monitor Facebook, Twitter, and other
sites for real-time information that could help
investigations.
The FBI has become the latest federal agency interested in
mining social media for intelligence information.
The agency is looking for ideas for developing a social media
application that can search for significant data from social
networking activity to be used for intelligence purposes, according
to a
request for information (RFI) posted on
FedBizOpps.gov.
The FBI is looking for a "geospatial alert and analysis
mapping application" that will allow its Strategic Information and
Operations Center (SIOC) to "quickly vet, identify and geo-locate
breaking events, incidents and emerging threats," according to the
RFI.
The agency wants the tool to be in the form of a "secure,
lightweight web application portal, using mashup technology," and
plans to use it to share information with intelligence partners to
coordinate and synchronize awareness of events across operations,
it said.
Moreover, the application must be "infinitely flexible" to adapt
to changing threats, and those using it must have access to a
common operating dashboard from which they can view both
unclassified open-source information feeds and use tools to analyze
social media during a crisis as it happens.
Other features the FBI hopes its data-mining tool will have
include the ability to automatically "search and scrape"
social-networking and open-source news websites for information
about breaking world events. It also wants to give users of the
tool the ability to do relevant keyword searches on sites such as
Facebook, CNN, Fox News, and other popular information outlets on
the Internet.
The FBI is certainly not the first federal agency to recognize
the value in information being shared via social media.
Other federal agencies--including the CIA, Department of
Homeland Security (DHS), and even the research agency for federal
intelligence efforts, the Intelligence Advanced Research Projects
Agency (IARPA)--also are interested in mining the Web for picking
up clues about public opinion or world events for use in their
respective missions.
In addition to its own aim to build a data-mining tool, the FBI
also will likely benefit from the fruits of IARPA's research
efforts in this area. IARPA is seeking to create technology that
will continuously analyze and
mine data from websites, blogs, social media, and other
public information to help it better forecast global events.
In the meantime, In-Q-Tel, the investment firm established by
the CIA to support U.S. intelligence agencies,
has invested in a startup called Visible Technologies that
monitors social media content on the Web so agencies can watch and
analyze public opinion on the Web as revealed through social
networks.
The DHS,
too, has said it monitors Twitter, Facebook, and other popular
websites to help it maintain situational awareness and perform its
necessary duties in support of international crises and events such
as the earthquake in Haiti.